Our work is guaranteed
We guarantee our work! If you are not convinced we exhausted every effort to complete the best inspection possible, performed it in a truly professional manner according to the Standards of Practices of both our associations and that of NY State, we will refund your total fee, On Site! No questions asked…
We have inspected all types of structures from investments to new construction. We have memberships in ASHI, NACHI and MAHI. We are continuously taking courses to keep abreast of new innovations constantly presented to us in our ever-changing industry. Today’s modern construction techniques are much different from those used in historical homes and older commercial and industrial buildings. Education is the only way to keep up and we pride ourselves in this area.
We may not have all the answers but we know numerous specialists and experts in their fields. If we do not have the answer we will find it! (Just as there is no perfect structure, no one knows everything.)
Our work and honesty speaks for itself
The code of ethics of NY State and many of the National Associations including the American Society of Home Inspectors (ASHI) prohibits its members from doing work on properties they inspect. This is an assurance that there will never be any conflict of interest by the inspector. The purpose of an Inspection is to provide an unbiased, objective third party report on the condition of the home at the time of inspection.
We will not make any referrals, offer any individual names, firms etc. unless we are asked specifically. None of our inspectors/associates have any “interest” in any of the firms, groups etc. we refer. We will provide at least three choices whenever possible and always state if we have worked with these firms/people prior. You are never under obligation to use any company or specialist we suggest and we always recommend that you supplement these referrals by asking your friends and neighbors.
Call on us anytime
After your inspection is complete, we hope you will continue to rely on us. We feel that we have an obligation to our clients to be available anytime in the future, whenever additional help is needed. We want you to know we will always be available if and when you have questions regarding your new home or maybe another potential purchase. We want to be the people you approach with questions or problems concerning any real estate purchase. We are not engineers and cannot make structural evaluations, but if one is needed we will refer you to an appropriate expert (We are not shy or too proud to refer you to the best firm for your needs). We know an occasion will arise when a true specialist, someone who may service you, our client, faster and provide a more in-depth analysis, is needed. [Perhaps you may need a specialist such as a locksmith, a security firm, a plumber, an electrician or even a cesspool or septic expert.] If you need help, more than we can provide, we will assist in finding the answer or simply recommend someone else who can provide it.